Open the registry (click 'Start', choose 'Run' and enter 'regedit') and find the key Software\Microsoft\Windows\CurrentVersion\Run, inside HKEY LOCAL MACHINE (for ClientMan/Helper and ClientMan/Tagger) or HKEY CURRENT USER (for ClientMan/2in1). On the right, right-click the entry 'ClientMan' or 'ClientMan1' and choose 'Delete'. Now open the 'run' folder inside 'ClientMan' in the Program Files folder, and note the names of the DLLs. If you have the Helper variant, you should see 'browserhelperX.dll' and 'trackurlX.dll', where X is a random eight-digit hexadecimal value. If you have the Tagger variant, you should have 'taggerbhoX.dll', 'trackurlX.dll' and 'searchrepX.dll'. In either variant, you may have further leftover DLLs from previous updates. Open a DOS command prompt window (from Start->Programs->Accessories). Enter the following commands in the DOS window, for the Helper variant: cd "%WinDir%\System" regsvr32 /u "\Program Files\ClientMan\run\browserhelperX.dll" regsvr32 /u "\Program Files\ClientMan\run\trackurlX.dll" Or, for the Tagger variant: cd "%WinDir%\System" regsvr32 /u "\Program Files\ClientMan\run\taggerbhoX.dll" regsvr32 /u "\Program Files\ClientMan\run\trackurlX.dll" regsvr32 /u "\Program Files\ClientMan\run\searchrepX.dll" Or, for the 2in1 variant: cd "%WinDir%\System" regsvr32 /u "\Program Files\ClientMan\run\urlcliX.dll" regsvr32 /u "\Program Files\ClientMan\run\trackurlX.dll" regsvr32 /u "\Program Files\ClientMan\run\searchrepX.dll" regsvr32 /u "\Program Files\ClientMan\run\msvrfyX.dll" regsvr32 /u "\Program Files\ClientMan\run\gstylebhoX.dll" regsvr32 /u "\Program Files\ClientMan\run\dnsrepX.dll" regsvr32 /u "\Program Files\ClientMan\run\2in1X.dll" Replace the 'X' in these commands with the random letters and numbers you see in the filenames in the folder view. If there's more than one file with the same name but a different set of numebrs you can use either, it doesn't matter. Tip: if you drag the DLL file from the folder view into the DOS command prompt window, it will put the filename in for you, so you don't have to type it out. Users of non-English versions of Windows may also need to replace the name 'Program Files' with the name of the Program Files folder on their operating system. Tip: if you drag the file in question into the DOS command prompt window, its full name will be inserted for you. Remember to include the space after '/u' before dragging in a file if you do this. Now restart the computer and you should be able to delete the entire 'ClientMan' folder inside Program Files. You can also delete the 'words.lst' file inside the Windows folder and the 'cachelut.dat' file which you may find inside the Windows folder or inside the Internet Explorer folder in Program Files. Finally, to clean up, you can delete the registry keys 'HKEY CURRENT USER\Software\CliMan' and 'HKEY CURRENT USER\Software\iPend', if you wish.